Why do I lose cellular signal in my office building in Dallas, Texas?
Many types of buildings, like multi-family, commercial offices, hotels, hospitals, warehouses, schools, etc., are prone to having poor cell phone reception and the causes for losing cell signal can vary:
- Building materials used in building construction inhibit cellular signals – heavy concrete, low-e glass, steel beams, metal roofs, stucco wire frame, and others
- Distance from the cellular transmit/receive tower
- Surrounding buildings that may block cellular signal from reaching your building
- Surrounding topography – hills, mountains, trees, that may block signal from reaching the lower floors of the building
- High rise floors – the nearby cellular antennas are aimed in a downward position, so for high rises above 14 floors, the upper floors may not be serviced by the cellular carriers
- Carrier dead zone – poor signal strength could be due to an infrastructure problem that is bigger than your building. Your building could simply be in a dead zone in of one or more carrier’s service area
What does it mean if I get good cellular signal outside the office building and the cellular signal problem exists only within the office building?
If your reception is fine when you’re outside your office building but drops off when you enter the office building, the problem is probably that the office building materials used in construction are blocking or reflecting the signal. The carriers (AT&T, Verizon, T-Mobile, Sprint) are now openly declaring that they are responsible for getting their cellular signal TO your office building — they are not responsible for getting their cellular signal THROUGH your office building. That is the office building owner or tenant’s responsibility.
If the signal is strong outside your office building but not inside, the best solution is a signal amplification or booster system with broadcast antennas spread throughout the office building where there are cellular dead spots or weak cellular signal. The in-building cellular coverage must be improved using cellular signal enhancement technologies.
How does cellular signal enhancement in an office building work?
It works by taking cell phone signals for each carrier via a roof-mount antenna, amplifying it through a bi-directional amplifier (BDA) and re-broadcasting it throughout the office building. Remember, the cellular carriers take no responsibility for propagating their cellular signal throughout the office building — this is the building owner’s responsibility. Keep in mind that if the signal strength is weak outside the office building, a roof antenna may not receive a strong enough signal to amplify, thus making this solution ineffective.
Proper diagnosis of the cause leads to implementing the right and most cost effective cellular enhancement solution. IBT is in the business of diagnosing in-building cellular dead zone problems and designing the right cellular enhancement solution to fix your office building whether it be one, two, or more carriers. IBT Connect can respond to cellular signal issues in the Dallas metroplex. Reach out to us today to arrange a cellular signal site survey for your office building.
IBT Connect also serves Fort Worth, Plano, Arlington, Garland, Irving, Grand Prairie, McKinney, Frisco, Mequite, Carrollton, Denton, Richardson, Lewisville, Allen, Flower Mound, North Richland Hills, Mansfield, Rowlett, Euless, DeSoto, Grapevince, Bedford, Wylie, Cedar Hill, Keller, Burleson, Haltom City, Rockwall, The Colony, Coppell, Duncanville, Hurst, Little Elm, Lancaster, Waxahachie, Farmers Branch, Clebure, Southlake, Weatherford and Greenville. If you are having in-building cellular signal issues in any of these Dallas/Fort Worth metroplex cities please reach out to us today so we can help you implement a cellular signal enhancing system.